Shipping & Returns
About the Shipping
Many of the items are available in US warehouse, Canada warehouse, UK warehouse and China warehouse.
For US customers, most of the items will ship from US warehouse, it takes about 3 to 7 business days.
For UK customers, items shipped from UK warehouse takes about 4 to 8 business days.
For Canada customers, items shipped from China takes about 5 to 10 business days.
For items shipped from China, it takes about 7 to 15 business days to your place.
Return and Exchanges
1. You may return or exchange any unwashed, unworn apparel in its original packing and for up to 15 days from your order delivery. (Extended to 30-day return/exchange for Christmas presents from your order delivery.)
1. Send email to email@example.com with your order number and original packing and items pictures;
2. Customer service confirm the condition of the items and provide the returning address;
3. Customer send the items out and provide the tracking number to customer service;
4. When the item received and confirmed, we will exchange a new one to you or refund it to you.
2. If there is factory defective on the products, please contact the firstname.lastname@example.org for aftersale services. We will resend a new one or send replacement parts to you.