Shipping & Returns
About the Shipping
Most of the items on our website are available in US, UK, Canada, Japan Warehouse amd China warehouse. Generally we will send the order from the local warehouse according to the shipping address.
For US cutomers, we will send the items from the US warehouse, it takes about 4 to 10 business days.
For EU country customers, we will send the parcel from the UK warehouse, the shipping time is about 5 to 15 business days.
For Canada cutomers, we will send the parcel from the CA warehouse, it takes about 4 to 12 business days.
For the rest country customers, we can send the order from China warehouse. But item with battery could not send it out now.
Return and Exchanges
1. You may return or exchange any unwashed, unworn apparel in its original packing and for up to 15 days from your order delivery.
For those who need to return or exchange the items, please take picutures of the original packing and items to firstname.lastname@example.org with your order number, customer service will tell you how to do next.
2. If there is factory defective on the products, please contact the email@example.com for after sale services. We will resend a new one or send replacement parts to you.