Shipping & Returns
About the Shipping
Most of the items on our website are available in US, UK, Canada and China warehouse. Generally we will send the order from the local warehouse according to the shipping address.
For US cutomers, we will send the items from the US warehouse, it takes about 3 to 10 business days.
For UK customers, we will send the parcel from the UK warehouse, the shipping time is about 5 to 15 business days.
For Canada cutomers, we will send the parcel from the CA warehouse, it takes about 4 to 12 business days.
For the rest country customers, we can send the order from China warehouse. Due to the battery in most of our items, the shipping time takes a little longer than usual.
Return and Exchanges
1. You may return or exchange any unwashed, unworn apparel in its original packing and for up to 15 days from your order delivery. (For example, if you do not want it when you receive it, size is not proper, you can return to exchange)
1. Send email to firstname.lastname@example.org with your order number and original packing and items pictures;
2. Customer service confirm the condition of the items and provide the returning address;
3. Customer send the items out and provide the tracking number to customer service;
4. When the item received and confirmed, we will exchange a new one to you or refund it to you.
2. If there is factory defective on the products, please contact the email@example.com for after sale services. We will resend a new one or send replacement parts to you.